RIGHT TO REPAIR

Right to Repair

KNOW YOUR RIGHTS

Did you know that you don’t necessarily have to take your car to the dealer in order to maintain your warranty? Did you also know that a warranty cannot entail the use of a specific brand or replacement parts offered by your selling dealer? It’s true! We have all the information you need to know if you’re the owner of a newer or leased vehicle.

With Fastec’s CARQUEST auto parts and service, we’re able to provide a full slate of services without voiding your warranty.

What do I have to do to keep my car or truck's warranty in effect?
Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.

My car is a leased vehicle. Am I responsible for maintenance?
You are responsible for all maintenance and repairs as you see fit.

What parts should be replaced and at what intervals should these services be performed?
The owner’s manual has all the information you need to know in regards to specific parts and service intervals.

LEARN MORE

What if my new car needs repairs other than regularly-scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?
You can choose where you want your car serviced. Check your warranty to learn which repairs are covered as you’ll likely have to take your car back to the dealer for specific repair services.

How do the quality of aftermarket parts compare with original equipment parts?
Some are manufactured by the same supplier and may even be warrantied longer than original equipment parts. 

If I do have a warranty-related problem with a dealership, what rights do I have?
Contact the customer service department of the car manufacturer if you have any problems.
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